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Questions... and answers

 

We have selected some of the most frequent questions our clients ask and we have pasted the answers below. We have also added some information we think you should know before hiring our services. Should you have any other question, please contact us.


HOW LONG ARE THE TOURS?

An average tour is around 6 hours long, usually starting around 10 am. However, remember this is a private service and we will be booked for you for the day. That means that we are at your service and it will be your call what time to start and what time to finish.


CAN I HIRE YOUR SERVICES FOR ONLY ONE DAY?

Of course. Only for a day or for your whole staying, it is your choice.


I AM NOT READY TO BOOK. I WILL CALL YOU ONCE I AM IN BUENOS AIRES.

We will be happy to get your call and help you in anything we can. However, please remember there is only a few of us and we will very likely not be available without a reservation in advance. Besides, we encourage you to contact us before your trip since the previous contact and planning is an important part of our service.


I SENT YOU AN E.MAIL THIS MORNING AND I STILL DID NOT HEAR BACK FROM YOU
We like to be ourselves the ones answering your messages. You will never be dealing with some person you will never meet during your trip. We believe this is the right way of providing a personalized service and we kindly ask for your patience if there is a small delay in our response. When we are working with clients, all our attention is with them and we will not be able to answer e.mails until the end of the day. That is the same kind of treatment you will get once we are touring the city with you.


WHEN AND HOW IS PAYMENT EXPECTED?

We do not require a deposit and you will only be charged by the end of the service. We prefer cash, either pesos or dollars is the same for us.